Eat Well · Support

Updated: 2026-07-20 | 中文

Something not working, or have a suggestion? We're happy to help.

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For any questions, suggestions, or feedback, email us and we'll get back to you as soon as we can:

How do I restore my "Pro" purchase? Open the app → Settings → Restore Purchase, sign in with the Apple ID used for the original purchase. This also works after switching or reinstalling on a new device.
Where is my data stored? Is it uploaded? By default all data stays only on your device and is never sent to any server. If you enable iCloud backup, data syncs solely to your own iCloud account.
How do I back up or migrate to a new device? Enable iCloud backup in Settings, or export a sync code to migrate manually — restore on the new device to carry over your fridge ledger.
Why does the app request camera, photo, and microphone access? Camera/Photos are used to scan receipts or food photos for automatic inventory; microphone/speech recognition is used to talk with the mascot and convert speech to text. All are used only after you grant permission — see the Privacy Policy.